Quick and fair priced repair. Honest and receptive employees and well run shop.
Thank you for your excellent performance of my most recent maintenance visits to Chesapeake Import Services. I am completely satisfied with the results of the work accomplished during said visits. You have earned my complete trust and confidence through sustained superior service. It has been my pleasure to have enjoyed my 20 plus year relationship and look forward to maintaining that loyalty to you for the decades ahead. I appreciate the warm and cordial communications with such a great team.
Great service as usual. Needed new tires and I am very pleased with the overall service and time involved. Chesapeake puts out a fantastic product. I trust their judgment in all aspects of vehicle preventive maintenance and repair. The staff is very friendly and helpful.
Outstanding service as usual...and my Volvo 850 T-5 agrees! Thanks for letting me leave the car during the snow storm and keeping it inside the shop. I drive up to Annapolis from St. Leonard...an 1 hr and 20 mins. for any work I need on the T-5 and it's worth every minute of the drive. If your car deserves the best service, take it to Chesapeake Import Services!
Once again, I had my 2006 BMW 330xi serviced at Chesapeake Imports on McGuckian in Annapolis. Once again they proved to be not just EXPERTS in foreign vehicle service, but the best kept customer service secret in the country. These folks bent over backwards to accommodate my schedule, kept me informed as to the repairs needed and the cost, and returned my vehicle to me on time and in great condition. They kept great records for me and assure I am made aware of notices from BMW as well as service alerts. Jessica is an especially great service advisor, who knows my car and what a BMW needs to keep it happy and young. I cannot recommend these folks higher! Use them, and you will experience true expert, courteous, efficient service.
Chesapeake import has provided my family with nothing but timely service and great work. I appreciate the straightforward advice and their effort to save me cost where they can. I would recommend anyone I know to go there for their auto needs.
Always excellent service and friendly staff.
On my first visit I found everyone to be extremely friendly and helpful. I asked for an estimate for work to be performed on my Audi A-6, and I was provided a detailed estimate. The work was done within the time stated and under estimate. The mechanic notice a front end issue when working on the car and informed me of this. I was given a written estimate to take care of this issue, if and when I wished to have the repair made. I was very positively impressed with the overall operation and the staff I met. I left with a good feeling that my Audi was in competent hands and with honest people. The cost of the repair was very reasonable, and about 1/2 of what the dealer estimated. What more can a car owner ask for? Competency, honesty, friendly & professional, and fair rates. I think I found a new garage for my vehicles.
Jessica, Clyde and Chris are all heroes in our opinion and we couldn't speak more highly of them and all they do for the care of our cars and our psyche's!
Second visit to Chesapeake Imports with an older high mileage Mercedes E500 4matic. Very satisfied with service and attention to detail. Will return for next major service.
First time customer - people are knowledgeable, friendly, offered guidance. Cleanest shop my husband said he's ever seen. We will be back for regular servicing.
Excellent, reliable and timely service. Never fails to meet the trio of quality, on time and fairly priced.
Honest, truthful, trustworthy, and competent.
Chris & Clyde are the best! I have been taking my cars here for 25 years and they do a great job. Thanks to all the mechanics in the shop for your great service.
Everyone concerned or involved in trying to resolve the need to correct my problem was making every effort to accomplish a satisfactory result and I thank you for your dedication.
Chesapeake Import Services has been the service provider on our '89 M/B for 15 years, and I wouldn't choose anyone else to touch our car. Experts in diagnosing issues and recommending required services, they do what they say they will do, at a fair price and with the highest degree of professionalism. None better!